Your privacy is not an afterthought at plusph8 — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
These six principles summarise how plusph8 handles your personal information. Full details are in the legal sections below.
Every piece of data transmitted between your device and the plusph8 platform is protected by the same 256-bit SSL encryption standard used by major Philippine banks like BPI and BDO.
plusph8 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the plusph8 platform and to comply with legal obligations.
plusph8 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, as enforced by the National Privacy Commission (NPC).
Registered plusph8 players have the right to access, correct, and request deletion of their personal data at any time by contacting our support team. We respond to all data requests within 15 business days.
We only collect the personal information that is strictly necessary to operate your plusph8 account, process transactions, and comply with PAGCOR and AMLA regulatory requirements.
You can opt out of all plusph8 marketing communications at any time — via your account settings or by contacting support. Opting out will never affect your ability to use the platform.
plusph8 is a PAGCOR-licensed online casino and sports betting platform serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Quezon City, Makati, and beyond. As a responsible operator, we take the privacy and security of your personal data seriously.
This Policy applies to all personal information collected through the plusph8 website, mobile platform, customer support channels, and any other service operated by plusph8. By registering an account or using the plusph8 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.
If you do not agree with any part of this Policy, you should discontinue use of the plusph8 platform. For questions or concerns about how we handle your data, please contact our Data Protection Officer using the details provided in Section 12 of this Policy.
plusph8 collects only the personal information that is necessary to provide our services, comply with regulatory requirements, and maintain the security and integrity of the platform. The categories of personal data we collect include the following:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | KYC verification, age verification, account registration |
| Contact Data | Email address, mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals in PHP |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, bets placed, session duration, login history | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or with your explicit consent.
plusph8 uses the personal data we collect for the following purposes:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, plusph8 processes your personal data on the following legal bases:
plusph8 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third parties with whom plusph8 shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specified purpose and in accordance with our instructions.
The plusph8 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform usage. The types of cookies we use include the following:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the plusph8 platform. For more information on managing cookies, refer to your browser's help documentation.
plusph8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard data retention periods are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
plusph8 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While plusph8 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, plusph8 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plusph8. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12.
You have the right to request a copy of the personal data plusph8 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. We will update your records within 15 business days of a verified request.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations under PAGCOR and AMLA rules.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where your rights override those interests.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
If you believe plusph8 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
plusph8 does not knowingly collect, use, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that information from our systems and close the associated account.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal information to plusph8, please contact our Data Protection Officer immediately using the contact details in Section 12. We will investigate and take appropriate action within five (5) business days of receiving your report.
plusph8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or via an in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how plusph8 protects your personal data. Your continued use of the plusph8 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you do not agree with any changes to this Policy, you should stop using the plusph8 platform and may request closure of your account by contacting our support team. Any data collected prior to the effective date of an amendment will continue to be governed by the Policy in force at the time of collection, to the extent permitted by law.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way plusph8 handles your personal data, please contact our Data Protection Officer. We are committed to resolving all privacy-related enquiries promptly and transparently.
Email: [email protected]
Live Chat: Available 24/7 via the plusph8 platform
Response Time: All data privacy requests are acknowledged within 3 business days and resolved within 15 business days
For concerns about our Terms of Service, please visit our Terms & Conditions page. For responsible gaming support, please visit our Responsible Gaming page.
Play with confidence knowing your personal information is protected by bank-grade encryption and Philippine data privacy law. Join hundreds of thousands of Filipino players who trust plusph8.